Shipping

■ Shipped within 48 hours with PostNL (working days).

■ Free shipping within the Netherlands.

■ Free shipping within Europe from €100,-

■ Free shipping outside Europe from €199,-

■ All our packages are sent with PostNL and are provided with a Track & Trace code. Please note that this e-mail can end up in your spam.

 

Returns

In the unlikely event that you are not satisfied with your purchase, you can always return it. If so, please contact us for the return options.

Returns must be made within 14 days in the same condition and packaging in which they came.

PLEASE NOTE: Please ensure that the jewelry is returned to the packaging in the same manner as it was received. This is very important to prevent any damage during transport.

Damages incurred due to the incorrect return of the goods are at your own expense and will be deducted from the refund amount.

Do not forget to fill in and enclose the enclosed return Form.

click here for the Return form. This way we can process your return as soon as possible.

The goods may be returned via any postal service. We recommend sending it back with track & trace to identify receipt of the package.

Return costs are for your own account.
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Once the goods have been received in the correct condition, we will initiate a refund of the purchase amount within 2 working days.

You will receive a confirmation email about this.

Please note that this may take a few days before it is on your account.

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Shipments outside Europe

PLEASE NOTE: If you are returning goods from outside the EU, please state on the customs declaration that the return is unwanted goods.

Any customs duties charged to us for returning the goods will be deducted from your refund.

Please contact us if you have any questions or concerns about your specific item.